QuickBooks Error Codes 6190 and 816

Sometimes the whole system needs a full reset to ensure smooth operation. To resolve network connectivity issues and ensure a fresh start for your systems, follow these steps:

Restart the Server

Begin by restarting the server that hosts your QuickBooks company file. Before doing so, ensure that no one else is currently connected to the network. This will allow the server to reboot without any active connections that might cause disruptions.

Restart Your Workstations

After restarting the server, proceed to restart all the workstations connected to the network. This includes the computers from which users access QuickBooks. By doing so, you can eliminate any potential hiccups in the network connections and start with a clean slate.

If QuickBooks Error Codes 6190 and 816 still persist after restarting the Server and Workstations, please proceed to the next solution.

Updating QuickBooks to the latest version can effectively resolve QuickBooks Error Codes 6190 and 816. Before proceeding with the update, it’s essential to create a backup of your company file to safeguard against any potential data loss during the process. To update QuickBooks, follow these steps:

1. Create a Backup: Prior to the update, ensure you have a backup of your company file. This precautionary measure will protect your data in case anything goes wrong during the update.
2. Check for Updates: Open QuickBooks and navigate to the “Help” menu. From the drop-down menu, select “Update QuickBooks.”

3. Perform the Update: In the “Update QuickBooks” window, click on “Update Now” to initiate the update process. QuickBooks will proceed to download and install the latest updates.

3. Restart QuickBooks: Once the update is complete, close QuickBooks and reopen the application to ensure the changes take effect.
4. Run QuickBooks as Administrator: To grant QuickBooks the necessary permissions for updating and modifying files, right-click on the QuickBooks desktop icon and choose “Run as Administrator.”

If QuickBooks Error Codes 6190 and 816 still persist after updating the QuickBooks, please proceed to the next solution.

To fix QuickBooks Error Codes 6190 and 816, you can try renaming the .TLG and .ND files associated with your company file. These files are automatically generated by QuickBooks to track changes and manage network access and can sometimes become corrupted. Renaming these files can help resolve the QuickBooks Error Codes 6190 and 816. Follow the steps below:

1. On the computer that is hosting the QuickBooks company file, open File Explorer.
2. Navigate to the folder where your company file is located. This is typically in the “Documents” or “Public Documents” folder, but it may vary depending on your setup.
3. Look for files with the same name as your company file but with the extensions .TLG and .ND.
   • For instance, if your company file is named “MyCompany.QBW,” you will find files named “MyCompany.TLG” and “MyCompany.ND.”
4. Right-click on each of these files, one at a time, and choose “Rename.”
5. Add “.old” to the end of the file extension.
   • For example, rename “MyCompany.TLG” to “MyCompany.TLG.old” and “MyCompany.ND” to “MyCompany.ND.old.”
6. Press Enter to confirm the changes.

Next, on the workstation computers, perform the following steps:

1. Open QuickBooks on the workstation computer.
2. Go to the “File” menu and select “Open or Restore Company.”
3. Choose the option “Open a company file” and click “Next.”

4. Browse the location of the company file on the server and select it.
5. Follow the on-screen prompts to open the company file.

By renaming the .TLG and .ND files, QuickBooks will automatically generate new versions of these files when you access the company file. This can help resolve the QuickBooks Error Codes 6190 and 816 and allow you to access the file without any issues. If QuickBooks Error Codes 6190 and 816 still continue to occur, please proceed to the next solution.

QuickBooks Tools Hub is a software application developed by Intuit. It is designed to help users troubleshoot and resolve common issues or errors that may occur while using QuickBooks. The Tools Hub provides a centralized location for various diagnostic and repair tools, making it easier for users to access and utilize them.

Download and install the QuickBooks Tools Hub

To download and install the QuickBooks Tools Hub, please follow these steps:

1. On the Intuit website or the official download page, locate the download link for the QuickBooks Tools Hub.
2. Click on the download link to start the download process.
3. Locate the downloaded file on your server. It should have a name similar to “QuickBooksToolsHub.exe“.

8. The QuickBooks Tools Hub is now installed on your server. You can launch it by finding the QuickBooks Tools Hub icon on your desktop or by searching for “QuickBooks Tools Hub” in the Start menu.

Once you have the QuickBooks Tools Hub installed, you can access various tools and utilities to assist in troubleshooting and resolving common issues that may arise while using QuickBooks.

Run Quick Fix my Program

1. Open QuickBooks Tools Hub: After installation, locate and open the QuickBooks Tools Hub on your computer. It should appear as an application on your desktop or in the Start menu.
2. Choose Quick Fix my Program: Inside the QuickBooks Tools Hub, you’ll find several tabs for various tools. Look for the “Program Problems” tab or a similar option that indicates fixing program-related issues. Click on it to access the Quick Fix my Program tool.

3. Run the Tool: The tool will automatically scan your QuickBooks installation for common issues and attempt to fix them.
4. Follow On-screen Instructions: During the process, you might be prompted to take certain actions or follow instructions on the screen. Make sure to read and follow these instructions carefully.
5. Restart QuickBooks: After the tool completes the repair process, restart QuickBooks and verify if the QuickBooks Error Codes 6190 and 816 have been resolved.

If QuickBooks Error Codes 6190 and 816 still persists, running the QuickBooks File Doctor Tool may help resolve the error.

Run QuickBooks File Doctor Tool

To fix QuickBooks Error Codes 6190 and 816, you can use the QuickBooks File Doctor Tool. This tool is designed to diagnose and repair common QuickBooks file and network-related issues. To run QuickBooks File Doctor and resolve issues with your company file, please follow these steps:

1. Open the QuickBooks Tools Hub. If you have it installed, you can find the icon on your desktop or search for “QuickBooks Tools Hub” in the Start menu. Click on the icon to launch the tool.
2. In the QuickBooks Tools Hub, select the “Company File Issues” tab.
3. Click on the “Run QuickBooks File Doctor” option. It may take a moment for the File Doctor tool to open.

4. In the QuickBooks File Doctor window, you’ll see a drop-down menu. Select your company file from the list. If your file is not listed, click on the “Browse” button and navigate to the location where your company file is stored. Select the file with the .QBW extension and click “Open”.
5. Choose the “Check your file (middle option only)” option and click “Continue“.
6. Enter your QuickBooks admin password when prompted, and then click “Next“.
7. The scanning process will begin. This process may take some time depending on the size of your company file and the extent of the issues found.
   • Note: Even if the scan appears unsuccessful, it may still fix the underlying issue.
8. Once the scan is complete, open QuickBooks and try accessing your company file to check if the issue has been resolved.

After running the tool, restart QuickBooks. The QuickBooks Error Codes 6190 and 816 should now be resolved, and you should be able to access the company files without any issues.
If QuickBooks Error Codes 6190 and 816 still persists, running the QuickBooks Database Server Manager Tool may help resolve the error.

Run QuickBooks Database Server Manager Tool

The QuickBooks Database Server Manager is a helpful utility that can assist in fixing network-related issues and address problems with the multi-user hosting setup, including QuickBooks Error Codes 6190 and 816. The QuickBooks Database Server Manager is available within the QuickBooks Tool Hub program. Here’s how you can use the QuickBooks Database Server Manager Tool within the QuickBooks Tool Hub:

1. Open the QuickBooks Tool Hub on the computer where you are encountering QuickBooks Error Codes 6190 and 816.
2. Within the Tool Hub, locate and click on the “Network Issues” tab on the left-hand side.
3. Under the “Network Issues” section, click on the “QuickBooks Database Server Manager” option.

4. In QuickBooks Database Server Manager, click on the “Scan Folders” tab.

5. Click the “Browse” button to add the location of the folders. Select the folder that contains your company files and click “OK.” Repeat this step if you have multiple company files in different folders.

6. Once you have added all the necessary folders, click the “Start Scan” button to start the scanning process. This process will verify the company files and ensure that they are configured for multi-user access.

7. After the scanning is complete, close QuickBooks Database Server Manager.

Now, on the workstation computers, perform the following steps:

• Open QuickBooks on each workstation.
• Go to the “File” menu and select “Utilities.”
• If you see the option “Host Multi-User Access,” do not select it. Move on to the next workstation. If you see the option “Stop Hosting Multi-User Access,” select it.

• Repeat the steps on each workstation until you have checked all of them.

After completing these steps, restart QuickBooks. The QuickBooks Error Codes 6190 and 816 should now be resolved, and you should be able to access the company files in the multi-user mode without any issues.

If QuickBooks Error Codes 6190 and 816 still persist, please proceed to the next solution.

Single User Mode is an important setting in QuickBooks that ensures only one user has access to the company file at a time. When error codes like 6190 and 816 occur, it’s essential to confirm that QuickBooks is operating in Single User Mode to avoid conflicts and data access issues. Follow these steps to check and switch to Single User Mode in QuickBooks:

1. Open QuickBooks: Launch QuickBooks on the computer where you have the company file saved.
2. Check Current Mode: Look at the top of the QuickBooks window. If you are already in Single User Mode, it will be displayed in the title bar. If it says “Single User Mode” next to the company file name, you’re all set, and no further action is needed.
3. Switch to Single User Mode: If QuickBooks is not in Single User Mode, follow these steps to switch to it:
   • Go to the “File” menu at the top of the QuickBooks window.
   • From the drop-down menu, look for “Switch to Single User Mode” and click on it.
4. Confirm Mode Change: QuickBooks will prompt a message confirming the mode change. Click “Yes” or “OK” to proceed and switch to Single User Mode.
5. Verify Mode: Again, check the title bar at the top of the QuickBooks window. It should now display “Single User Mode” next to the company file name, indicating that you are successfully in Single User Mode.

You can now continue working with your QuickBooks company file in Single User Mode. Remember that other users will have to wait until you finish and switch back to Multi-User Mode if they need to access the file. It’s essential to follow the Single User Mode protocol to prevent data corruption and errors caused by simultaneous access to the company file. Whenever you finish your work in QuickBooks, it’s a good practice to close the company file properly to allow other users to switch to Multi-User Mode and access the file as needed.

If QuickBooks Error Codes 6190 and 816 still persist, please proceed to the next solution.

Copying the company file to a new location in QuickBooks can help resolve certain issues related to file corruption or file path problems. Follow these detailed steps to copy the company file to a new location:

Step 1: Create a Backup of the Company File (Optional but Recommended)

Before making any changes to your company file, it’s essential to create a backup to ensure your data is safe. To create a backup:

1. Open QuickBooks and log in to your company file as the admin user.
2. Go to the “File” menu and select “Backup Up Company > Create Local Backup.”
3. Follow the on-screen instructions to save the backup file (.QBB) to a secure location, such as an external drive or cloud storage.

Step 2: Close QuickBooks and All Related Processes

Make sure QuickBooks and any related processes are closed on all computers if the company file is accessed over a network.

Step 3: Locate the Company File

The default location of the company file is usually in the “Documents\Intuit\QuickBooks\Company Files” folder on your computer. If you’re not sure about the file location, follow these steps to find it:

1. Open QuickBooks and log in as the admin user.
2. Press the “F2” key on your keyboard. This will open the Product Information window.
3. In the Product Information window, note the location mentioned in the “File Information” section. This is the location of your company file.

Step 4: Create a New Folder for the Copy Now, create a new folder where you want to copy the company file. It’s recommended to choose a location on your local hard drive, such as the desktop or any other easily accessible location. To create a new folder:

1. Right-click on an empty area on your desktop or inside the desired location.
2. Select “New” and then choose “Folder“.
3. Give the folder a descriptive name, such as “QuickBooks Files“.

Step 5: Copy the Company File With the new folder created, you can now copy the company file to this location:

1. Navigate to the folder containing your company file. Use the location you found in Step 3.
2. Locate your company file (with the .QBW extension) in that folder.
3. Right-click on the company file and select “Copy.”
4. Go to the new folder you created in Step 4 (“QuickBooks Files”) and right-click inside it.
5. Select “Paste” to copy the company file into the new folder.

Step 6: Open the Copied Company File After copying the company file to the new location, you can try to open it directly from there:

1. Navigate to the new folder where you copied the company file.
2. Double-click on the company file with the .QBW extension.
3. If prompted, log in to QuickBooks as the admin user.

If the company file opens successfully from the new location, it indicates that the issue was related to the original file location. You can continue using the company file from the new location. Copying the company file to a new location is a simple yet effective troubleshooting step that can often fix issues related to file corruption, file path limitations, or network-related problems. However, if you encounter the same error in the new location, it may indicate a more complex issue that requires further investigation. Please proceed to the next solution.

To fix QuickBooks Error Codes 6190 and 816, you can try moving the company file to the local system and then accessing it. QuickBooks Error Codes 6190 and 816 usually occur when there is an issue with multi-user access to the company file. Follow these steps:

1. Close QuickBooks: Make sure QuickBooks is closed on all computers that have access to the company file.
2. Find the Company File: Locate the company file on the network drive or the location where it’s currently stored.
3. Copy the Company File: Copy the company file (with the extension .qbw) from its current location to your local system.
4. Check the File Extension: Verify that the file extension is .qbw. Sometimes, file extensions might change during copying, causing issues.
5. Open QuickBooks: Launch QuickBooks on your local system.
6. Restore the Company File: In QuickBooks, go to “File” > “Open or Restore Company“.
7. Choose “Open a Company File”: Select “Open a Company File” and then click “Next.”

8. Browse to the File: Now, navigate to the location where you copied the company file (e.g., Desktop) and select the file.
9. Log In: You might be prompted to log in with your QuickBooks credentials.
10. Copy the Company File Back (Optional): If the company file opens successfully on your local system, you can try copying it back to its original location on the network drive if multiple users need access to it.
11. Switch to Multi-User Mode (Optional): Once the file is back on the network drive, you can re-enable multi-user mode to allow other users to access the company file simultaneously.

With the company file now on your local system, the QuickBooks Error Codes 6190 and 816 should be resolved. Remember to keep backups of your company files regularly to prevent data loss.

If QuickBooks Error Codes 6190 and 816 still persist, please proceed to the next solution.

To fix QuickBooks Error Codes 6190 and 816 using Auto Data Recovery (ADR), follow these steps:

Step 1: Check and Verify the QuickBooks Data File

1. Open the folder where your company file is saved.
2. Locate the QuickBooks data file with extensions .qbw and .tlg. The file names will be in the format “your_company_file.qbw” and “your_company_file.tlg.”
3. Copy both the .qbw and .tlg files.
4. Paste these files on your Desktop or any other easily accessible location.

Step 2: Use the Auto Data Recovery Feature

1. Open the QuickBooks Auto Data Recovery folder. The location of this folder depends on your QuickBooks version:
   • QuickBooks Desktop 2021: C:\ProgramData\Intuit\QuickBooks\Auto Data Recovery
   • QuickBooks Desktop 2020: C:\Users\Username\AppData\Local\Intuit\QuickBooks\Auto Data Recovery
   • QuickBooks Desktop 2019: C:\Users\Username\AppData\Local\Intuit\QuickBooks\Auto Data Recovery
   • QuickBooks Desktop 2018: C:\Users\Username\AppData\Local\Intuit\QuickBooks\Auto Data Recovery
   • QuickBooks Desktop 2017: C:\Users\Username\AppData\Local\Intuit\QuickBooks\Auto Data Recovery
2. In the Auto Data Recovery folder, you will find two files with .QBW.adr and .TLG.adr extensions. These are your Auto Data Recovery files.
3. Copy both the .QBW.adr and .TLG.adr files.
4. Go back to the folder where your original company file is saved (from Step 1).
5. Now, paste the .QBW.adr and .TLG.adr files into the same location where you found the original .qbw and .tlg files.
6. When prompted to overwrite the files, select “Yes.”

Step 3: Verify Data Integrity

1. Open QuickBooks.
2. If the company file does not open automatically, go to “File” > “Open or Restore Company“.
3. Choose “Open a Company File” and then click “Next“.
4. Browse to the location where your company file is saved (usually, the original location).

QuickBooks will attempt to open the company file using the Auto Data Recovery version. If the data in the ADR files are intact, this should resolve the QuickBooks Error Codes 6190 and 816. If successful, make a backup of your company file to ensure data safety. Keep in mind that Auto Data Recovery is only available in certain QuickBooks versions (Pro/Premier/Enterprise) and is intended to recover data from the previous 12-24 hours.

If QuickBooks Error Codes 6190 and 816 still continue to occur, please proceed to the next solution.

If your QuickBooks company file is damaged or corrupt, it can lead to errors and data loss. To recreate a damaged company file, follow these steps:

Creating a New Company File

1. Open QuickBooks and log in with your administrator credentials.
2. From the main menu, click on “File” and then select “New Company” or “Create a new company“.
3. Follow the on-screen instructions to set up your new company file. You’ll need to enter information such as company name, address, industry, fiscal year, etc.
4. Once you’ve completed the setup, QuickBooks will create a new company file with the provided information.

Importing Existing Company File

1. Make sure you have a backup copy of the existing company file in a safe location before proceeding. if not, follow the steps to create a backup
   • Open QuickBooks and log in to your company file as the admin user.
   • Go to the “File” menu and select “Backup Up Company > Create Local Backup“.
   • Follow the on-screen instructions to save the backup file (.QBB) to a secure location, such as an external drive or cloud storage.

2. In QuickBooks, click on “File” from the main menu.
3. Select “Utilities” or “Manage Data” and then choose “Import” or “Restore.”

4. Next, you’ll be prompted to choose the type of file you want to import. Select “QuickBooks Company File” or “QBW file.”
5. Browse to the location where you have stored the backup of your existing company file (with .qbw extension).
6. Select the file and click “Open” to start the import process.
7. Follow the on-screen instructions to complete the import process. You may need to confirm certain settings and mapping of data during the import.

After importing the file, restart QuickBooks. The QuickBooks Error Codes 6190 and 816 should now be resolved, and you should be able to access the company file without any issues.

To prevent QuickBooks Error Codes 6190 816, follow these best practices:

1. Update QuickBooks: Make sure you are using the latest version of QuickBooks. Intuit regularly releases updates and patches that address known issues, including error codes. Keeping your software up to date can help prevent errors.
2. Install Updates for Windows: Ensure that your Windows operating system is also up to date with the latest updates and patches. Compatibility issues between QuickBooks and the operating system can sometimes lead to errors.
3. Single-User Mode: Avoid opening the company file in multi-user mode simultaneously. When multiple users try to access the company file at the same time, it can lead to data conflicts and result in error 6190 816.
4. Network Setup: If you are using QuickBooks in a multi-user environment, ensure that the network setup is configured correctly. Use a reliable network connection and make sure the company file is stored on a shared network drive that all users have proper access to.
5. Antivirus and Firewall: Check your antivirus and firewall settings to ensure they are not blocking QuickBooks processes or accessing the company file. Sometimes, security software can interfere with QuickBooks’ communication and cause errors.
6. Close QuickBooks Properly: Always close QuickBooks properly after using it. Don’t just close the application window; go to the File menu and choose “Close Company/Logoff.” This action ensures that the company file is closed correctly.
7. Backup Company File Regularly: Regularly create backups of your QuickBooks company file and store them in a secure location. In case an error occurs, having a recent backup can help you restore your data and minimize potential losses.
8. Use QuickBooks File Doctor: QuickBooks File Doctor is a built-in tool that can help fix certain types of data-related issues. If you encounter error 6190 816, running the QuickBooks File Doctor might help resolve the problem.
9. User Permissions: Ensure that all users have the appropriate permissions to access and modify the company file. Incorrect user permissions can lead to errors when trying to open or edit the file.
10. Check Company File Location: If the company file is stored on a network drive, verify that the file path is correct and accessible to all users.
11. Avoid Forced Shutdowns: If QuickBooks becomes unresponsive, avoid forcefully shutting down your computer. This can corrupt the company file and lead to errors.

By following these best practices, you can reduce the likelihood of encountering QuickBooks Error Codes 6190 816 and maintain a more stable and reliable accounting system.

We’ve compiled all the resolutions and workarounds verified by the experts to fix the mentioned error. These resolutions and workarounds helped the users to fix the error on their system. Try implementing these resolutions on your computer and if the preceding suggestions fail to solve the error, please feel free to Ask an Expert.