PowerPoint found a problem with content

PowerPoint found a problem with content

Story Highlights

PowerPoint found a problem with content

How to fix PowerPoint found a problem with content cannot repair

Many Microsoft Windows users often report that their PowerPoint application is prompting “PowerPoint found a problem with content in path/filename. Powerpoint can attempt to repair the presentation. If you trust the source of this presentation, click Repair.” This issue occurs with .pptx files and appears on Windows 7, Windows 8, Windows 8.1, and Windows 10.

Error Message

PowerPoint found a problem with content in path/filename. Powerpoint can attempt to repair the presentation. If you trust the source of this presentation, click Repair.

You might want to read about There was an error accessing the file

Causes of "PowerPoint found a problem with content"

Below mentioned are the various potential triggers that cause PowerPoint found a problem with content.

  • Protected Views is enabled – If Protected Views is enabled in Trust Center settings, the application will not open any files that were downloaded from the internet.
  • Location of the file is not added to Trust List – If the folder hosting the .pptx file is not added to the Trusted locations of the application.
  • The file is located in a synchronized folder – If the file you are trying to open is located in a synchronized folder like Microsoft OneDrive or Dropbox.
  • The file is blocked – The file downloaded from the internet can also be blocked by your security software or antivirus.

Resolution of "PowerPoint found a problem with content"

Error message “PowerPoint found a problem with content” tends to pop up whenever you try to open a PPT(Powerpoint) file which is blocked or in protected view.

  • Disable Protected View
  • Add location of file to the Trusted Locations
  • Moving the file out from the synchronized folder
  • Make File Available Offline
  • Unblocking the File
  • Reuse Slides in New File

1. Disable Protected Views

In order to resolve this, you need to disable protected views settings from the application.

  • Open PowerPoint and click on File from the ribbon at the top left of your screen.
  • From the File menu, select Options at the bottom of the vertical menu.
  • In the PowerPoint Options menu, select Trust Center.
  • In the Trust Center menu, click to open Trust Center Settings.
  • From the Trust Center dialog, select Protected Views and uncheck the following options
    • Enable Protected View For Files Originating From The Internet.  controls documents opened from a website.
    • Enable Protected View For Files Located In Potentially Unsafe Locations. – controls files opened from folders considered unsafe, such as Temporary Internet Files, etc.
    • Enable Protected View For Outlook Attachments. – controls email attachments.
  • Click Ok to save the changes.

Now, restart your PowerPoint application and open the PPT file that was previously triggering the “PowerPoint found a problem with content” error.

Powerpoint Options
Powerpoint Trust Center

2. Add location of file to the Trusted Locations

If the PPT file was obtained from an external source like email, downloaded from the internet, or USB drive which is not considered as a secure location then it will not open. In order to resolve this, you need to add the folder to the Trusted locations in the application.

  • Open PowerPoint and click on File.
  • From the File menu, select Options.
  • In the PowerPoint Options menu, select Trust Center.
  • In the Trust Center menu, click to open Trust Center Settings.
  • From the Trust Center dialog, select Trusted Locations and click on Add new location.
  •  From the Microsoft Office Trusted Location window, click on Browse and navigate to the location of the file. Then, click Ok to add the new trusted location.
  • Restart your PowerPoint application and see if the issue has been resolved.

Now, restart your PowerPoint application and check if “PowerPoint found a problem with content” error has been resolved.

Trusted Locations Powerpoint

3. Moving the file out from the synchronized folder

It is best to move the file to a local folder that is not affected by synchronized Softwares like OneDrive, DropBox, etc.

  • Go to the synchronized directory where you have the problematic file.
  • Select the file and press Ctrl + C to copy Or Right-click on the file and select Cut.
  • Navigate to a local directory and press Ctrl + V to paste the file. Or right-click on the empty space and select Paste.
  •  Open the file and check if it works.

4. Make File Available Offline

If you are accessing the file from a network location, please follow the below-mentioned steps to make the file available offline:

  • Make a copy of the file.
  • Right-click on the filename.
  • Select Properties.
  • Click on the Offline Files tab.
  • Click box for “Always available offline
  • Click OK
Always Available Offline

5. Unblock PowerPoint File

If the file you’re encountering the issue on was downloaded from the internet, chances are your Microsoft Office, Security Software or Antivirus blocked it.

  • Right-click on the problematic .pptx file and choose Properties.
  • In the Properties dialog, go to the General tab and click on the Unblock button.
  • Click Apply to save the changes.
  • Open the .pptx file and check if the issue has been resolved.
Unblock Powerpoint File

6. Reuse Slides in New File

If you are still encountering the same issue, we can try to create a new file by reusing the slides of the problematic file.

  • Start PowerPoint.
  • On the Home tab, in the Slides group, click New Slide, and then click Reuse Slides.
  • In the Reuse Slides pane, click Open a PowerPoint File.
  • In the Browse dialog box, locate and then click the presentation file that contains the slide that you want, and then click Open.
Reuse Slides from another Presentation

Frequently Asked Questions

  1. How do I fix PowerPoint found a problem with content?

    There are many workarounds to resolve the error "PowerPoint found a problem with content" like Unblocking the File, Disabling Protected View, Add location of file to the Trusted Locations, Moving the file out from the synchronized folder, Make File Available Offline etc.
  2. How to repair a corrupted PowerPoint file?

    Launch PowerPoint, go to File > Open. Locate and choose your corrupt presentation file. Click the small arrow located beside Open button and select Open and Repair option. Wait for the completion of the repair process.
  3. Why does Powerpoint hang while opening a PPT file?

    Powerpoint extensions or add ons, Memory, Graphics, Overheating, Processing Power, etc. can cause Powerpoint to hang, not respond or take forever to open. Open the PowerPoint in safe mode to check if it is working fine. If it is running in Safe mode, remove the add-ins and extensions which are causing trouble. Disable Hardware acceleration to avoid graphics-related issues.

Related posts

Leave a Reply

Your email address will not be published. Required fields are marked *